Brisbane Catholic Education is committed to a consistent approach to managing student, parent and guardian complaints. Guidelines regarding how schools receive, manage and document complaints that are received are outlined in the policies and procedures developed by Brisbane Catholic Education. These documents are available below, for all our families to access and use to support the process should it be required.
BCE Complaints Management policy.pdf
BCE Complaints Management factsheet.pdf
BCE Complaints Management procedure.pdf
BCE Information Collection Notice.pdf